Questions you probably are wondering about iReview?

What is iRevu?

iRevu helps you generate more reviews, rank higher on search engines, and increase your online visibility. Over 90% of online customers check reviews before making a purchase. Visit irevu.com for more information.

What is iReview?

iReview is a platform designed to help businesses establish a trusted brand. It collects online reviews from various sources, manages them, protects against negative reviews, and certifies companies based on specific criteria. Find out more at ireview.com.

Can I have someone manage my reviews for me?

Yes, you can either choose the Full-Service Plan for our support to manage your reviews or create a sub-account for someone else to manage them. Simply go to "Account" > "User Management" and click "Add a new User."

How can I create a Review Page from iReview?

On the left-side main menu, go to "Tools" and select the "Review Page" option to create your Review Page.

Is iReview Secure?

Yes, iReview prioritizes the security and safeguarding of your data. To achieve this, it employs industry-standard encryption methods, which serve as a robust protective measure for your sensitive information.

Who can use iReview?

iReview is a versatile platform designed to benefit a wide range of businesses across various industries. It is well-suited for any business that aims to achieve the following objectives:

Generate More Reviews: If your business wants to actively encourage and manage customer reviews on platforms like Google, Yelp, or Facebook, iReview provides the tools and strategies to help you achieve this goal.

Improve Search Rankings: For businesses seeking to enhance their online presence and climb the search engine rankings, iReview offers insights and strategies to boost visibility in search results, making it beneficial for SEO efforts.

Increase Online Visibility: iReview aids in increasing your online visibility, making your business more discoverable to potential customers. This is particularly useful for businesses looking to expand their digital reach and attract a broader audience.

What are the benefits of using iReview?

iReview offers a range of significant benefits for your business, helping you harness the power of online reviews to enhance your reputation and drive growth. Some key advantages include:

Review Managment: iReview streamlines the process of managing your online reviews. It provides a centralized platform for monitoring and responding to reviews across various review sites. This not only saves you time but also ensures that your responses are timely and consistent.

Business Growth:By actively managing your online reviews, you can influence public perception and build trust with potential customers. Positive reviews and effective responses can drive more customers to choose your products or services.

Improved Ranking:High-quality reviews and active engagement with customers can positively impact your search engine ranking. iReview's tools and insights can help you understand how your online reputation affects your visibility on important search engines.

Effective Marketing:Reviews are a highly effective form of marketing. They serve as social proof, influencing potential customers' purchasing decisions. iReview helps you leverage the power of positive reviews to attract and retain customers.

Is iReview free of charge?

iReview provides a 30-day free trial through its Demo version, allowing you to explore and experience the platform's features and capabilities. However, it's important to note that this trial period has a limited duration.After the 30-day trial period concludes, you will be required to subscribe to a paid plan to continue using iReview's services. These paid plans are designed to provide ongoing access to the platform's full range of features and benefits, ensuring that you can effectively manage your online reputation and leverage the power of customer reviews to grow your business.

How long does the Demo Last?

The Demo version of your iReview account provides you with a trial period that spans 30 days. During this time, you have the opportunity to explore and evaluate the platform's features and capabilities at no cost.

How can I cancel my Subscription?

To cancel your subscription, navigate to "Account" on the left side of the main menu, then go to "Invoices" at the bottom, where you will find an "Unsubscribe" button.

How do I request a Demo from iReview?

Simply provide your email address and sign up for free. Your demo account will be automatically set up.

How does the billing work?

You will be charged monthly according to the plan you've selected. Billing statements will be sent to your email each month.

Can I get a custom plan for iReview?

Absolutely, you have the option to request a custom plan tailored specifically to your needs with iReview. To explore your customization options and create a plan that aligns perfectly with your requirements, you can get in touch with our team by calling (888) 744 - 7388. Alternatively, you can visit our pricing page at www.ireview.com/pricing/ to review all available plans and select the one that best suits your needs. We're here to ensure that iReview serves your unique business needs effectively.

How can I add more than one Location?

To incorporate more locations into your iReview platform, navigate to the Dashboard and click on the "Add Location" option. The availability of this feature may vary depending on the specific iReview plan you have selected.

Which applications can be connected to iReview?

iReview offers seamless integration with a variety of prominent platforms and applications, allowing you to streamline your online reputation management efforts. Some of the key applications and accounts that can be connected to iReview include: Google, Facebook, Yelp, Trustpilot etc.

How can I connect my social media to iReview to gather reviews?

Access the left-side main menu and choose "Social Automation." From there, select the "Connection" option to link your social media accounts with iReview.

Can I edit the permissions of a user after adding them?

Only the owner of the account can edit the permissions of users.

How do I switch between locations if I have more than one?

After logging in, you'll see an option with "All the locations" at the top. Simply select the location you want to view, and you'll access that location's dashboard instantly.

Why aren't all reviews recommended?

We aim to recommend the most useful and reliable reviews based on data collected and analyzed by the iReview community. Some reviews may appear fake or be written by insiders, which is why genuine reviews from real customers are essential.

Who can write a review?

A can be written by various individuals or entities, depending on the context and purpose of the review.

How do I contact iReview support?

Reach out to our support team by calling (888) 744 - 7388 or using our live chat support. We're always ready to assist you.

What is Competitor Analysis?

Competitor Analysis is a strategic business practice that involves systematically gathering and evaluating information about your competitors to gain insights into their strengths, weaknesses, strategies, and market positioning.

What are Quick Replies?

Quick Replies are a feature provided by iReview that enables you to respond promptly to customer inquiries using pre-approved text. These pre-written responses can save you time and ensure consistency in your interactions with customers.

What are Coupons Opt-ins?

Coupons Opt-ins offer you the opportunity to enjoy immediate savings by utilizing exclusive coupons provided on our platform. It's a win-win situation, as you get to save money while your wallet thanks you for making smart choices.

What are Forms and Surveys?

Forms and Surveys are tools within iReview that empower you to create customized forms and surveys tailored to your specific needs. These can be utilized to gather valuable feedback, conduct market research, or collect data for various purposes.

What are Page Visits?

Page Visits provide valuable insights into the performance of your Review Page. They offer information about the number of people who have visited your page, including both total visits and clicks. This data can help you gauge the impact of your online presence.

How do AI responses work?

Utilizing AI responses within iReview brings multiple advantages to your reputation management efforts. These AI-driven responses ensure consistency in your communication, enable rapid responsiveness, scale to handle a high volume of inquiries, and add a personalized touch to customer interactions. Overall, AI-powered responses enhance the efficiency and effectiveness of your reputation management initiatives.

What is the purpose of using keywords?

Keywords play a pivotal role in the realm of digital marketing and search engine optimization (SEO). Their primary purpose is to communicate the essence of your website's content to search engines and, by extension, to the users who rely on those search engines to find information.

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